FAQ'S

Kath and Kin are here to answer any of your questions. We have collated a few most FAQ's to help answer any enquiries. Any further questions don't hesitate to get in touch at support@kathandkin.com

HOW TO PAY

Kath and Kin offer a range of payment options including Paypal, plus spreading the cost options like Klarna and Clearpay available at checkout

WHAT IS KATH AND KIN'S SHIPPING COSTS?

UK Delivery- Our labels are shipped by Royal Mail first class £1.50

Homeware Shipping Cost- £3.99

Small orders will comes with Royal Mail 2nd Class Tracked

Larger orders will be delivered on a net day delivery service with DPD.

Large Furniture items are dispatched direct from the supplier. We aim to have in stock items with you within two weeks. After you place the order, we pass the details on to a courier company who will deal with you directly to facilitate the delivery. Delivery on these items is free of charge. Orders to Northern Ireland, Highlands Scotland and Channel Islands will initially show as £0 delivery, however, there will be a charge for this service, we will get a quote upon the order and let you know the balance. Please note, there can be delays in shipping and we do our best to get these items to you as quickly as possible. UK delivery only

INTERNATIONAL DELIVERY- Prices vary depending on country and items purchased. Each will be quoted at check out. Please note we can not ship our furniture, mirrors and lighting internationally. Any items coming direct from our supplier is also unavailable for international deliveries. Please see our "OVERSEAS SHIPPING" policies for more information on shipping to EU and Northern Ireland.

DO YOU CUSTOMISE LABELS?

Our Home Collection labels are not customisable. We do have a large range of wording on separate listings. If you can not find the wording you want be sure to email us at support@kathandkin.com we are always adding to our collection

PRE ORDER ITEMS

Understanding Pre-Orders: Our pre-order system allows you to secure sought-after items before they run out. When an item is marked as a pre-order, it means it's highly popular and in-demand. By placing your order now, you reserve your piece, and we'll send it to you once the next batch arrives. Please note that we provide an estimated restock date, but any unexpected courier delays may affect the arrival time. If your order includes both pre-order and in-stock items, they'll be shipped together when the pre-order item arrives. If you prefer faster dispatch for in-stock items, consider placing a separate order. We appreciate your understanding and aim for your satisfaction.

DID KATH AND KIN SUPPLY MRS HINCH CUSHIONS?

Kath and Kin have been the proud supplier of Mrs Hinch for many years. Including Henry Hinch Pet bowls, bathroom pump dispenser bottles, spray bottles, Eco Storage Caddies, bedroom and living room cushions to name a few. You can find all the items we currently stock that we have so far Mrs Hinch has purchased from Kath and Kin on our MRS HINCH COLLECTION

Discover the Mrs Hinch Cushion Collection: Recently featured on Mrs Hinch's Instagram, Kath and Kin's cushions have garnered significant attention. Many of you have reached out, eager to own the exact cushions Mrs Hinch chose. We've made it easy! Check out our "Mrs Hinch Cushion Collection" in the Soft Furnishings section on our website. This curated collection features the exact four cushions Mrs Hinch purchased from Kath and Kin. Now you can effortlessly recreate her stunning look. Get the look in your home that caught Mrs Hinch's eye and transform your space with our exclusive collection.