FAQ'S

Kath and Kin are here to answer any of your questions. We have collated a few most FAQ's to help answer any enquiries. Any further questions don't hesitate to get in touch at support@kathandkin.com

HOW TO PAY-

Kath and Kin offer a range of payment options including Paypal, plus spreading the cost options like Klarna and Clearpay available at checkout

CHRISTMAS SHIPPING UPDATE- All parcels small and large will now be shipped via DPD on next day delivery for Mainland UK AND 2 DAY delivery for Scottish Highlands and Ireland until Christmas to avoid the royal mail strikes (this does not include label orders, labels will still be shipped with royal mail)

UK DELIVERY- Our labels are shipped by Royal Mail first class £1.50

Smaller orders are shipped using royal mail 2nd class signed for £5.50

Larger items are dispatched using DPD (Mainland UK is next day delivery) £5.50 

Furniture items are dispatched direct from the supplier. We aim to have in stock items with you within two weeks. After you place the order, we pass the details on to a courier company who will deal with you directly to facilitate the delivery. Delivery on these items is free of charge. Orders to Northern Ireland, Highlands Scotland and Channel Islands will initially show as £0 delivery, however, there will be a charge for this service, we will get a quote upon the order and let you know the balance. Please note, there can be delays in shipping and we do our best to get these items to you as quickly as possible.

INTERNATIONAL DELIVERY- Prices vary depending on country and items purchased. Each will be quoted at check out.

CUSTOM LABELS

Our Home Collection labels are not customisable. We do have a large range of wording on separate listings. If you can not find the wording you want be sure to email us at support@kathandkin.com we are always adding to our collection